Countries we currently ship to:
  • Austria

  • Australia

  • Canada

  • France

  • Germany

  • Ireland

  • Italy

  • Mexico

  • Norway

  • Poland

  • Portugal

  • Spain

  • Sweden

  • The United Kingdon

  • The United States

Shipping Rates
  • Click on your shopping cart at any time to find out how much each shipping option is to your address for the content of your cart.

  • Returned packages due to incorrect shipping address will be sent again after shipping charges have been settled.

 

Shipping - Canada
  • Free shipping with Canada Post on orders over $75 (no tracking # provided)

  • Orders are shipped using Canada Post 

 

Shipping - USA
  • Free shipping with Canada Post on orders over $75 within the USA (no tracking number provided, 1-3 weeks)

  • Orders are shipped with Canada Post 

  • Shipping to the USA is on a flat rate basis

  • There may be additional fees for shipments going to the USA. Customer is responsible for any duties, taxes, etc.

Shipping - Outside Canada and USA
  • Free shipping with Canada Post on orders over $75 (no tracking number provided, 4-6 weeks)

  • Orders are shipped with Canada Post. Tracked packages are available at a separate price

  • Shipping is on a flat rate basis for ground and air.

  • There may be additional fees for shipments. Customer is responsible for any duties, taxes, etc.

 

Returns & Cancellations
  • Orders may be canceled prior to shipment by making a cancellation request via email at info@hedo-cosmetics.com. Make sure you include your order number in your email.

  • Due to the nature of our business, we do not accept returns on opened products.

  • If an item has been damaged in shipping, simply send us a picture with your transaction details and a new product (the same item only) will be shipped to you at no extra charge.

  • If an order is refused delivery, or if an unopened package is returned - we will refund your account after receiving the package, minus any shipping charges. Shipping charges are not refundable unless we made an error in your shipping. We do not cover shipping costs on a returned item.

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Contact Us

  ​Email: info@hedo-cosmetics.com  

Toronto, Ontario, Canada

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